Terms of Use
These Terms of Use ("Terms") are a contract between you and MN8 Technologies Inc. ("MN8", "we", "us"), a Canadian corporation located at 390 Grosvenor Avenue, Westmount, Quebec H3Z 2M2, Canada, and reachable at team@ripn.app. They cover your use of the Ripn app on iOS and Android, the ripn.app website and our related services (together, "Ripn").
You accept these Terms when you create an account or start a subscription. If you use Ripn without an account, these Terms also apply to that use. Our Privacy Policy explains how we handle your personal information. Please read it too.
Your consumer rights come first. Nothing in these Terms takes away rights you have under the consumer protection laws of the place where you live that can't be waived by contract. Where a clause in these Terms conflicts with those rights, those rights apply.
Language. These Terms are available in French, English and Portuguese. In Canada, Ripn shows you the French version first, and you can then choose to read and accept them in English. Au Canada, Ripn vous présente d'abord la version française de ces conditions.
1. Who can use Ripn
You must be at least 16 years old to use Ripn. If you are not yet an adult where you live, you need permission from a parent or guardian, who also agrees to these Terms. You can only use Ripn for your own personal, non-commercial use.
2. Your account
You can start using Ripn without signing up. We create an anonymous account so your receipts can be saved, and you can sign up later with Apple, Google or an email and password. You need to sign up to keep your data on more than one device, to subscribe and to join a household.
Please keep your sign-in details secure and tell us at team@ripn.app if you think someone else has used your account. You are responsible for what happens in your account unless it happened because of our fault.
3. What Ripn does
Ripn reads photos, screenshots and PDFs of grocery receipts and order confirmations and turns them into a list of what you bought and what it cost. It estimates how long food keeps, reminds you before it expires, and shows what you spent, used and threw out.
AI reading. Ripn reads receipts using AI provided by Anthropic, as described in our Privacy Policy. Ripn asks your permission before sending your first receipt. Without that permission, Ripn can't read receipts for you.
Changes to Ripn. We improve Ripn all the time, so features may change. We won't remove a feature you pay for during a paid period without telling you. If a change makes your paid plan materially worse, you can cancel and ask for a refund of the unused part of the period, where the law requires it or the app store allows it.
4. Accuracy and food safety
Item names, prices, categories and expiry dates are read and estimated automatically. They can be wrong or incomplete. Spending and waste figures are calculated from them, so they are estimates and not a financial or accounting record. You can check every figure against the original receipt photo and correct it in the app.
Expiry estimates are not a food safety guarantee. Always check food yourself, follow the date and storage instructions on the package, and take extra care with allergies, pregnancy, young children and anyone with a weakened immune system. Ripn is not medical, nutritional or financial advice.
5. Subscriptions and free trials
Subscription needed to scan. To scan receipts with Ripn, you need a subscription, which can start with a free trial. If your account was created with an earlier version of Ripn that included free receipt scans, you keep them, and the current limit is shown in the app. Everything you have already scanned stays available whether or not you subscribe.
Subscriptions. Paid plans give you unlimited scans. We still apply fair-use limits that prevent abuse, such as a limit on how many scans can run in a short time. A Household plan lets up to five people share one household (section 6). Plans are monthly or yearly, at the prices shown in the app and in the app store before you buy, including any taxes the store charges.
Who bills you. You buy subscriptions through the Apple App Store or Google Play, using the payment method on your Apple or Google account. Apple or Google charge you, handle the payment and process refund requests under their own terms.
Automatic renewal. Subscriptions renew automatically at the end of each period until you cancel. Each renewal is charged at the price shown when you subscribed, unless the price changed as described under "Price changes" below. You are charged for each new period:
- on the App Store, within the 24 hours before the current period ends, unless you turn off automatic renewal at least 24 hours before it ends;
- on Google Play, at the start of each new period, unless you cancel before it begins.
Free trials. If a plan includes a free trial, its length and the price you'll pay after it are shown before you start. Unless you cancel in time, your subscription starts and you are charged when the trial ends. On the App Store, you must cancel at least 24 hours before the trial ends. On Google Play, you can cancel up until the trial ends. We'll remind you by email and notification between 2 and 10 days before your trial ends, with the date it ends and the price you'll pay after.
How to cancel. You can cancel at any time, and it takes a few taps:
- On iPhone: Settings, your name, Subscriptions, Ripn, Cancel Subscription. You can also get there from Ripn's Settings, under Manage subscription.
- On Android: Google Play, your profile, Payments and subscriptions, Subscriptions, Ripn, Cancel. You can also get there from Ripn's Settings, under Manage subscription.
- From any browser: the cancel button at ripn.app/cancel takes you to the right place.
When you cancel, you keep your paid features until the end of the period you already paid for. Your data stays in your account, and you can still open everything you scanned.
Price changes. We may change the price of a plan for future billing periods. We'll tell you at least 30 days in advance, and if you don't want to continue at the new price, you can cancel before it applies, at no cost. Some app stores also ask you to accept a price increase before it applies to you.
Refunds. Payments are handled by Apple and Google, so refund requests go to them: reportaproblem.apple.com for the App Store, and play.google.com for Google Play. You keep any refund rights the law gives you, including:
- European Union and United Kingdom: a right to withdraw from a purchase within 14 days. When you ask for your subscription to start immediately, you may have to pay for the part of the service you used before withdrawing.
- Brazil: a right to cancel within 7 days of your purchase.
- Quebec and elsewhere: the rights your local consumer protection law gives you, for example when required information was not given to you before you subscribed.
If you have trouble getting a refund you are entitled to, write to us at team@ripn.app and we'll help.
6. Households
A household is a group of up to five accounts that share one set of grocery data. The person who creates it is its owner and can invite people with a link, which expires after 48 hours, and remove members at any time. Members can leave at any time.
By joining a household, you agree that the other members can see everything you scan into it, including receipt photos and spending, and that the receipts you scanned while a member stay with the household if you leave or are removed, as described in our Privacy Policy. Receipts already in your account when you join move into the household.
The Household plan is held by the owner and covers the other members while it is active. If it ends, members lose unlimited scans until it is renewed. If the owner deletes their account, the member who joined first becomes the owner, and the other members don't have unlimited scans until the new owner buys a Household plan.
Only join households and invite people you trust. You may not join a household you were not invited to, share an invite link with people the owner did not mean to invite, or use a household to get access to someone's data without their knowledge.
7. Your content
Your receipts, photos and the data read from them ("your content") belong to you. You give MN8 a limited permission to host, copy, process and display your content only to:
- provide Ripn to you and, if you share a household, to its members;
- keep Ripn secure and working;
- improve how Ripn reads receipts and create anonymized statistics, as described in our Privacy Policy.
This permission ends when you delete your content or your account, except for receipts that stay with a household you left (until you delete your account), anonymized statistics that can't reasonably identify you, and copies we must keep by law.
Only scan receipts and order confirmations you have the right to use. If you send us feedback or ideas, we may use them freely, without paying you.
8. Acceptable use
You agree not to:
- use Ripn for anything illegal, or to violate someone else's rights;
- upload anything other than receipts and order confirmations, or anything unlawful or harmful;
- try to break, overload, reverse engineer or get around the limits or security of Ripn, except where the law allows it;
- use bots, scripts or other automated means to access Ripn or copy data from it;
- resell Ripn or use it to build a competing product;
- interfere with other people's use of Ripn.
9. Our intellectual property
Ripn, including its software, design, text, graphics and logos, belongs to MN8 or its licensors. We give you a personal, non-exclusive, non-transferable and revocable licence to use Ripn on devices you own or control, in line with these Terms and the rules of the app store you downloaded it from. Ripn and the Ripn logo are our trademarks.
10. Services from other companies
Your use of the App Store, Google Play, Sign in with Apple and Google sign-in is governed by those companies' own terms, and we are not responsible for those services. The providers that process information on our behalf, listed in our Privacy Policy, work under our responsibility.
11. Suspension and closing your account
You can stop using Ripn and delete your account at any time in Settings, or at ripn.app/delete-account. Deleting your account doesn't cancel a subscription bought through the App Store or Google Play. Cancel it there to stop future charges.
We may suspend or close your account if you seriously or repeatedly break these Terms, if the law requires it, or to protect Ripn or other users from harm. Except where it would be unlawful or create a risk of harm, we'll tell you why and give you a chance to fix the problem first. If we stop offering Ripn, we'll give you at least 30 days' notice, a way to export your data, and a refund of any prepaid period we no longer provide, where the law requires it or the app store allows it.
12. Warranties
We work hard to keep Ripn useful, reliable and secure, but we can't promise that it will always be available, free of errors, or that scanning and estimates will always be accurate.
The following clause does not apply in Quebec.
To the extent the law allows, Ripn is provided "as is" and we don't give any other warranties, express or implied.
This section doesn't limit the legal warranties and guarantees that consumer law gives you and that can't be excluded, including, in the European Union and the United Kingdom, the legal guarantee that digital services conform to the contract, and in Quebec, the warranties under the Consumer Protection Act.
13. Limitation of liability
The following clause does not apply in Quebec, or to consumers in the European Union, the United Kingdom or Brazil.
To the extent the law allows, MN8 is not liable for indirect or consequential losses, such as loss of profits, loss of savings or loss of data that you could have avoided by keeping your own copy, and our total liability to you for all claims about Ripn is limited to the greater of the amount you paid for Ripn in the 12 months before the claim or CAD $50.
Nothing in these Terms limits our liability for death or bodily injury caused by our fault, for intentional or gross fault, for fraud, or for anything else that can't be limited by law. In the European Union and the United Kingdom, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill.
14. Indemnity
The following clause does not apply in Quebec, or to consumers in the European Union, the United Kingdom or Brazil.
If you use Ripn in breach of these Terms or the law, and that causes a claim against MN8 by someone else, you agree to cover the reasonable costs MN8 incurs because of it, to the extent the claim results from your fault.
15. Changes to these Terms
We may change the following parts of these Terms: the description of Ripn's features, the free scan limits, how households work, the acceptable use rules, the rules on suspension, and our contact and legal details. We may also change them when the law requires it.
If a change affects your rights or obligations, we'll send you a written notice by email at least 30 days before it takes effect, showing the new clause, the clause it replaces and the date the change takes effect. If you don't agree, you can end this contract without cost or penalty by deleting your account and cancelling any subscription in your app store, up to 30 days after the change takes effect. Changes don't apply to a billing period you have already paid for. Small changes that don't affect your rights, such as fixing typos or updating contact details, may take effect right away.
16. Governing law and disputes
These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada that apply there. If you are a consumer, you also keep the protection of the mandatory laws of the place where you live, and you can bring a claim in the courts where you live when your local law allows it. If you are not a consumer, or your local law doesn't give you that choice, the courts of Quebec, district of Montreal, have jurisdiction.
There is no mandatory arbitration and no waiver of class actions in these Terms. If you have a problem, please write to team@ripn.app first. Most issues are solved quickly that way.
17. App store terms
Apple App Store. If you downloaded Ripn from the App Store:
- these Terms are between you and MN8 only, not Apple, and MN8, not Apple, is responsible for Ripn and its content;
- your licence to use Ripn is limited to Apple-branded devices that you own or control, as allowed by the Usage Rules in the Apple Media Services Terms and Conditions;
- Apple has no obligation to provide maintenance or support for Ripn;
- if Ripn fails to conform to any applicable warranty, you can notify Apple, and Apple will refund the purchase price for Ripn, if any; to the extent the law allows, Apple has no other warranty obligation with respect to Ripn;
- MN8, not Apple, is responsible for addressing any claims by you or a third party relating to Ripn or your use of it, including product liability claims, claims that Ripn fails to conform to legal or regulatory requirements, and claims under consumer protection, privacy or similar laws;
- if a third party claims that Ripn or your use of it infringes their intellectual property rights, MN8, not Apple, is responsible for the investigation, defence, settlement and discharge of that claim;
- you confirm that you are not located in a country subject to a United States Government embargo or designated as a "terrorist supporting" country, and that you are not on any United States Government list of prohibited or restricted parties;
- you must comply with any third-party terms that apply when you use Ripn, such as your wireless data service agreement;
- Apple and its subsidiaries are third-party beneficiaries of these Terms, and once you accept them, Apple may enforce them against you as a third-party beneficiary.
Questions, complaints or claims about Ripn go to MN8 at the address and email at the top of these Terms.
Google Play. If you downloaded Ripn from Google Play, your purchases are also governed by the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for Ripn.
18. General
If a part of these Terms can't be enforced, the rest stays in effect. If we don't enforce a part right away, we haven't given up the right to do so later. You may not transfer these Terms to someone else. We may transfer them to a company that takes over Ripn, and that company must respect your rights under these Terms. These Terms, together with any terms shown when you buy a plan, are the whole agreement between you and MN8 about Ripn.
19. Contact
MN8 Technologies Inc.
390 Grosvenor Avenue, Westmount, Quebec H3Z 2M2, Canada
team@ripn.app