Privacy Policy
This Privacy Policy explains how MN8 Technologies Inc. ("MN8," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use the Ripn mobile application and related services (the "App"). We are committed to handling your information responsibly and in accordance with applicable privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act respecting the protection of personal information in the private sector (Law 25).
By using the App, you agree to the collection and use of information in accordance with this Policy. If you do not agree with this Policy, please do not use the App.
1. Who We Are
The App is operated by MN8 Technologies Inc. ("MN8"), located in Quebec, Canada. For any privacy-related questions or requests, you may contact us at team@ripn.app. MN8 is responsible for the personal information under its control.
2. Information We Collect
We collect the following categories of information:
Information you provide
- Account information: your name and email address when you create an account, or the name and email associated with your Apple ID if you sign in with Apple.
- Kitchen content: the grocery and pantry items you add, expiry dates, storage locations, recipes you save or plan, and shopping lists you create.
- Photos: images of grocery receipts or of the inside of your fridge that you choose to scan. These images are processed to identify food items and are not retained by us after processing.
Information collected automatically
- Purchase and subscription data: your subscription status, trial status, and purchase history, processed through Apple and our subscription provider.
- Identifiers: a user identifier used to associate your data with your account.
- Diagnostic data: crash reports and basic performance data used to keep the App stable. This information is not linked to your identity.
We do not collect precise location data, contacts, health data, or browsing history, and we do not use your information for cross-app advertising or tracking.
3. How We Use Your Information
We use your information only to operate and improve the App, specifically to:
- Create and manage your account and authenticate you;
- Track your pantry items and notify you about items nearing expiry;
- Generate recipe suggestions based on the items in your kitchen;
- Process receipt and fridge photos to add items automatically;
- Manage your subscription, trials, and purchases;
- Provide customer support and respond to your requests;
- Maintain the security, stability, and performance of the App; and
- Comply with our legal obligations.
We do not sell your personal information, and we do not use it for third-party advertising.
4. Service Providers We Share Information With
We share limited information with trusted third-party service providers who process it on our behalf and under contractual obligations to protect it. These include:
- Supabase — database, authentication, and secure storage of your account and kitchen data.
- RevenueCat — management of subscriptions and purchase status.
- Anthropic — processing of pantry item text and scanned photos to generate recipe suggestions and identify items. Data sent for this purpose is used to return a result and is not used to identify you.
- Apple — processing of App Store payments and, if you use Sign in with Apple, authentication.
Some of these providers may process or store information on servers located outside your province or country, including in the United States. Where information is transferred outside Quebec or Canada, it remains subject to this Policy and to appropriate contractual and legal protections. By using the App, you acknowledge that your information may be processed in such locations.
5. Legal Grounds and Consent
We collect and use your personal information based on your consent, which you provide by creating an account and using the App, and as necessary to provide the services you request and to comply with legal obligations. You may withdraw your consent at any time by deleting your account, though this may prevent us from providing the App to you.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the App. When you delete your account, we delete your associated personal information from our active systems. Scanned photos are not retained after processing. We may retain certain limited information where required to comply with legal, tax, or regulatory obligations, or to resolve disputes.
7. Your Rights and Choices
Subject to applicable law, you have the right to:
- Access the personal information we hold about you;
- Correct inaccurate or incomplete information;
- Delete your account and associated personal information, which you can do directly in the App under Settings → Delete account;
- Withdraw consent to our processing of your information; and
- Lodge a complaint with a privacy regulator, including the Commission d'accès à l'information du Québec or the Office of the Privacy Commissioner of Canada.
To exercise any of these rights, contact us at team@ripn.app. We will respond within the timeframes required by applicable law.
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
The App is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the App after changes take effect constitutes acceptance of the updated Policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Policy or your personal information, please contact us at:
MN8 Technologies Inc.
Email: team@ripn.app